IPC IQ/MAX TOUCH - Hunt Feature Overview; Making Line Calls with Auto Selection

8.2 Hunt
The hunt feature enables access to available line appearances for a call without choosing a specific line.
If hunt is enabled and a call is initiated using a hunt button or the dial pad without choosing a line, an
implicit hunt is performed automatically to search for and seize an available line appearance. Depending
on the digits dialed, the system locates a dial tone line or a Unigy extension. Hunt searches within a hunt
group, or if access is not available to a hunt group, within a users's personal extension appearances. A
hunt group is a predefined set of dial tone line appearances that are available to the hunt feature.
If the selected line appearance is shown on multiple line buttons, the button with the lowest number is
green to indicate that the line appearance is being used, while other buttons that refer to the line
appearance are blue, indicating that the line is busy. If no line is available, an error message is displayed.
The hunt function can be included in the definition for a speed dial button.
When you seize a line then press a hunt with speed dial, the CDI performs the speed dial on the seized
line. It does not release the seized line, then hunt, then perform the speed dial.
The implicit hunt capability is enabled or disabled in each user's profile settings. If implicit hunt is not
enabled, a line appearance must be chosen before placing a call.
8.2.1 Make a line call with automatic line selection
When a call is dialed, the turret automatically searches for an available line on which to transmit the call
(referred to as an implicit hunt).
An implicit hunt for an available line is only performed if the auto hunt feature is enabled for a user
profile through the Unigy Management System.
1. Select an idle side for the call.
The Contextual Call Display opens.
2. On the dial pad, dial the first digit of the phone number.
The word hunting is briefly displayed in the Status Area of the selected handset. The system hunts
for an available line and seizes it.
3. Continue to dial the number.
The system stores the digits until the complete number is entered. The turret dials the stored digits.
Digits are added to the Status Area as they are dialed.
8.3 Intercom
Intercom enables end users to make calls to other end users in the same enterprise without using a line.
Any end user who has an assigned intercom extension and is logged into the system can place and
receive an intercom call.
92 8.2: Hunt
August 26, 2019 IPC Proprietary