IPC IQ/MAX TOUCH - Privacy Feature

You can mute your microphone or handset during a call. This cuts the audio transmission to the distant
end.
Note
Alternative to this procedure, if your IQ/MAX TOUCH Handset Button Press and Release Action is
configured in the UMS for Push-to-Cut, then you can press and hold the handset switch to mute your
handset. Release the switch to unmute the handset.
1. To mute an active handset or hands-free speaker call, tap the Mute button in the contextual call
display.
The handset area representing the handset being used for the call flashes off and on continuously and
the mute icon in the contextual call display turns red.
2. To unmute the call, tap the Mute button again.
8.10.3 Privacy
The privacy feature prevents other users from intruding during a call.
This feature keeps conversation private during the call and while a call is on hold.
Note
Point-to-point intercom calls are always private.
Key features include:
•
Privacy can be turned on or off before accessing a line, or during a point-to-point line call.
•
Privacy is only valid for two-party handset calls.
•
Privacy turns off after a PBX transfer is cancelled.
Privacy cannot be used for:
•
Internal transfer
•
Simplex broadcasts
•
Open Connexions
•
Speaker-line calls
•
A line that is being used by more than two parties
Momentary privacy
Momentary privacy turns on privacy when the first user answers a call. Momentary privacy is invoked
whether a call has privacy enabled or not. The default duration is 1 second, configurable through the
UMS.
This feature is useful during peak periods, when there is the potential for two or more users to answer
the same ringing line. If each user assumes they have barged into an active conversation, they could all
release control of the call, thus abandoning the call.
To compensate for these types of situations, momentary privacy is turned on for a short time when the
first user answers the call. The length of this momentary privacy period is configurable, and the privacy
expires after the configured period of time. When momentary privacy expires, the call can be barged
into normally.
104 8.10: Active call options
August 26, 2019 IPC Proprietary