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IPC IQ/MAX TOUCH - Releasing Calls; Redial Functionality; Redialing Last Number

IPC IQ/MAX TOUCH
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When the private line being monitored rings, do one of the following to answer the line:
Barge on the speaker call with a global mute handset by activating a floating button or a line button
for that line. If your handset has no handset mute option or local handset mute option, the line
continues to ring until your voice is detected.
Use Push-to-Talk or Slide-to-Latch on a speaker channel. The line will stop ringing when your voice
is detected.
8.8 Release a call
Release or terminate a call on a turret. Releasing a call is the equivalent to hanging up.
To terminate a call, press the Release button for the currently active side.
The Contextual Call Display closes, and the call is released. When an active intercom call is released,
the oldest pending intercom call is auto-answered, provided the hands-free speaker is available.
8.9 Redial
Use the Redial button from the contextual call display (CCD) or a pre-configured function button in
your Favorites application to redial a previously dialed number from either the right or left handset.
Whenever a dial tone line is seized and digits dialed (including if it is a speed dial), the IQ/MAX
TOUCH keeps track of the string and retains it in a buffer for use by the redial feature. The digits are
retained even if the call fails. The digits stop going into the buffer when any of the following occurs:
You press the pound key (#) on the dial pad
The inter-digit timer activates
A dial plan is matched
Digits dialed after a call is connected are not saved.
There are two buffers, one to save digits for the right handset and another to save digits for the left
handset. The previous buffer contents are cleared and replaced the next time a line is seized and digits
are dialed.
If the Redial feature is enabled in the UMS for the trader or end user group, the Redial button is
displayed on the CCD for both the left and right handset. Tapping the Redial button in the CCD redials
the last number that was saved for that handset.
The last digits saved for a given handset redial are presented below the Redial button label.
Optionally, a Right Redial or a Left Redial function button can be added to the Favorites application.
Note
The Redial feature is not supported for intercom calls or when free seating to a turret other than an
IQ/MAX TOUCH. Also, a redial number is not persisted when the end user logs off and logs on again.
8.9.1 Redial the last number dialed
Redial the last number dialed on the right or left handset.
In order to use this feature, the User Redial Option must be enabled in the UMS for the trader or end
user group.
Do any of the following:
102 8.8: Release a call
August 26, 2019 IPC Proprietary

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