Action Yes No
Step 4
Ensure the toner cartridge smart chip contact with cable is free from
damage.
Is the toner cartridge smart chip contact with cable free from damage?
Go to step 5. Reseat the connection
or replace the cable.
Go to step 5.
Step 5
Reset the machine.
Does the error continue?
Replace the controller
board. See “Controller
board removal” on
page 349
Problem resolved.
Imaging unit smart chip service check
Action Yes No
Step 1
Ensure that the imaging unit is installed properly.
Is the imaging unit properly installed?
Go to step 2. Reinstall the imaging
unit properly.
Step 2
Remove the imaging unit and install a different unit.
Does the error remain?
Go to step 3. Problem resolved.
Step 3
Ensure the cable for socket "IMAG UNIT" on the controller board is
properly connected.
Is the above cable properly connected?
Go to step 4. Reseat the connection
or replace the cable.
Go to step 4.
Step 4
Ensure the imaging unit smart chip contact with cable is free from damage.
Is the imaging unit smart chip contact with cable free from damage?
Go to step 5. Replace the imaging
unit smart chip contact
with cable.
Go to step 5.
Step 5
Reset the machine.
Does the error continue?
Replace the controller
board. See “Controller
board removal” on
page 349.
Problem resolved.
4063
Diagnostic information
100