2 Push down the front duplex flap, then firmly grasp the jammed paper, and then gently pull the paper to the right
and out of the printer.
Note: Make sure all paper fragments are removed.
3 Insert the tray.
4 To clear the message and continue printing, select Next > > Clear the jam, press OK > .
24x paper jams
1 Check which tray is indicated on the printer display.
2 Lift the tray slightly, and then pull it out completely.
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Diagnostic information
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