Action Yes No
Step 3
Ensure the upper redrive motor cable and the socket "REDRIVE” on the
controller board is properly connected.
Is the above cable properly connected?
Go to step 4. Reseat the connection.
Step 4
Reset the machine.
Does the error continue?
Replace the upper
redrive motor. See
upper-redrive-
motor-removal-
topic.
Go to step 5.
Problem solved.
Step 5
Reset the machine.
Does the error continue?
Replace the controller
card. See “Controller
board removal” on
page 349.
Problem solved.
230 paper jams
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
1 Pull down the rear door.
2 Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
4063
Diagnostic information
70
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