Lexmark MS81x - 250;550-Sheet Media Feeder Failure Service Check

250/550-sheet media feeder failure service check
Action Yes No
Step 1
Remove the tray from the drawer and do the following:
• Check the paper guides for damage. Move the paper guide and verify
if it can move freely from one position to another.
• Check the media size finger flag for damage.
• Check the lift plate gear for damage. Manually turn the lift plate gear
and check if it causes the lift plate to move upward.
• Check the separator gears for damage. Manually turn the gear and
check if the gears function properly.
Are the above components ok?
Go to step 2. Replace the media tray.
Go to “Media tray
assembly removal” on
page 407.
Step 2
Remove the tray from the drawer and do the following:
• Check the pick roller's position. The pick roller should not hang
vertically; it should lean horizontally underneath the top cover of the
drawer.
• Make sure the pick roller is installed correctly. If not, then re-install
the pick roller.
• Lower down the pick roller and then release. Check if the pick roller
would spring back to its original position.
• Check the pick roller for damage. Check for wear on the pick tires.
Are the above components ok?
Go to step 3. Replace the pick roller.
Go to “Drawer pick
roller removal ” on
page 408.
Step 3
Open the left cover and do the following:
• Reseat the connector (J10) on the controller board.
• Check the motor cables. If damaged, then replace the transport motor.
See “Drawer transport motor removal” on page 416.
• Remove the media tray. Manually turn the transport motor encoders,
and check if it causes the transport and separator gears to turn. If there
is a problem with the gears, then replace the input option. See
“250/550-sheet media tray and drawer assembly removal” on
page 406.
• Replace the transport motor. See “Drawer transport motor removal”
on page 416.
Does the error remain?
Replace the input
option. Go to
“250/550-sheet media
tray and drawer
assembly removal” on
page 406.
If the error persists,
then go to step 4.
The problem is solved.
4063
Diagnostic information
130