Actions Yes No
Step 22
Verify that the antenna is properly connected to the wireless card.
Is it connected correctly?
Problem resolved. Go to step 24.
Step 23
Properly connect the antenna.
Did this fix the problem?
Problem resolved. Go to step 24.
Step 24
Replace the wireless card.
Did this fix the problem?
Problem resolved. Go to step 25.
Step 25
Replace the controller board. See “Controller board removal” on
page 349.
Did this fix the problem?
Problem resolved. Contact your next level
of support.
Dead machine service check
Action Yes No
Step 1
Is the machine plugged in?
Go to step 3. Go to step 2.
Step 2
Plug the machine in.
Did this fix the problem?
The problem is solved. Go to step 3.
Step 3
Check the power cord for continuity.
Is there continuity?
Go to step 4. Replace the power
cord.
Step 4
Check the AC line voltage to the machine. The voltage should be within
the following limits:
• for 110 machines—100 to 127 V ac
• for 220 V machines—200 to 240 V ac
Is the voltage within the limits?
Go to step 5. Try a different outlet.
4063
Diagnostic information
197
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