Fuser unit smart chip service check
Action Yes No
Step 1
Ensure that the fuser is installed properly.
Is the fuser properly installed?
Go to step 2. Reinstall the fuser
properly.
Step 2
Remove the fuser and install a different fuser.
Does the error remain?
Go to step 3. Problem resolved.
Step 3
Ensure the cable for socket "J27" on the controller board is properly
connected.
Is the above component properly connected?
Go to step 4. Reseat the connection
or replace the cable.
Go to step 4.
Step 4
Reset the machine.
Does the error continue?
Replace the controller
board. Go to
“Controller board
removal” on page
349.
Problem resolved.
Printer hardware errors (100-199.99)
• “Printer hardware error messages(100‑199.99)” on page 102
• “Printhead ID service check” on page 106
• “Printhead service check” on page 106
• “Fuser drive motor service check” on page 107
• “Fuser service check” on page 107
• “LVPS service check” on page 108
• “Toner level sensing service check” on page 108
• “Main drive motor service check” on page 109
• “Media feeder service check” on page 109
• “Redrive motor service check” on page 110
• “Duplex motor service check” on page 110
• “Toner add motor service check” on page 111
• “Main cooling fan service check” on page 111
• “Cartridge cooling fan service check” on page 112
• “LVPS cooling fan service check” on page 112
• “HVPS cooling fan service check” on page 113
• “Miscellaneous cooling fan service check” on page 113
4063
Diagnostic information
101
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