Finisher bin error service check
Action Yes No
Step 1
Is the staple finisher the only output option installed?
Go to step 4. Go to step 2.
Step 2
Remove all output options and re-install only the staple finisher.
Enter Diagnostics Menu and navigate to:
Output bin tests > Feed to all bins
Does the output option feed to all bins normally?
Perform step 2 again
using the other
remaining output bins.
Go to step 3.
Step 3
Check the auto connector end of the option previously installed below the
staple finisher.
Is it free of damage?
Go to step 4. Replace the upper
interface cable of the
output option
previously installed
under the staple
finisher.
Step 4
Check the lower interface cable. If damaged, then replace the lower
interface cable. Go to “Stapler lower interface cable removal” on
page 494.
Remove the left cover. Reseat the cable (J15) on the controller PCBA, then
POR the machine.
Does the error remain?
Go to step 5. The problem is solved.
Step 5
Check the path between the sensor (bin full receive) and the sensor (bin
full send).
Is it free of obstructions?
Go to step 6. Clear the obstructions
between the two
sensors. Remove dirt
on the sensor covers.
Make sure the sensor
covers are stable and
properly installed; both
sensors should be
visible when viewed
through the sensor
covers.
Step 6
Open the left cover. Without disconnecting the cables, remove the
controller PCBA to access the sensor underneath. Reseat the cable (J9) on
the controller PCBA and reseat the connector on the sensor end. POR the
machine.
Does the error remain?
Go to step 7. The problem is solved.
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Diagnostic information
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