Lexmark MS81x - Media Tray 1, Tray Pulled Jam

Action Yes No
Step 5
Ensure the cable for socket “INDEX / PAP OUT/ PICK MTR” on the controller
board is properly connected.
Is the above connection properly connected?
Go to step 6. Reseat the connection.
Step 6
Reset the machine.
Does the error continue?
Replace the media
feeder. See “Media
feeder removal” on
page 356.
Go to step 7.
Problem solved.
Step 7
Reset the machine.
Does the error continue?
Replace the controller
board. See “Controller
board removal” on
page 349.
Problem solved.
Media tray 1, tray pulled jam
Action Yes No
Step 1
Remove all media jams from the media tray and printer.
Are all of the media jams removed?
Go to step 2. Remove all media jams.
Step 2
Ensure the media tray is properly inserted into the printer.
Is the media tray properly inserted?
Go to step 3. Insert the media tray.
Step 3
Perform a print test.
Does the problem remain?
Replace the media tray
with a new media tray.
Problem solved.
4063
Diagnostic information
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