Lexmark MS81x - Page 124

Error code Description Action
324.57 No encoder feedback detected from the tray 2 (HCIT)
lift motor.
Go to “HCIT lift drive motor failure service check”
on page 133.
324.58 Motor stop error—the tray 2 (HCIT) lift motor kept on
running some time after the motor was commanded
to stop.
324.59 The tray 2 (HCIT) lift motor went over the normal
speed
325.60 Hardware Error—tray 2 board ID unknown Go to “250/550-sheet controller board failure
service check” on page 132.
325.61 Hardware Error—tray 2 option type unknown
325.62 Hardware Error—tray 2 product ID unknown)
325.63 Hardware Error—tray 2 sensors are not plugged on
the board
325.64 Hardware Error—tray 2 lift plate failed to reach its
home position
Go to “HCIT lift plate failure service check” on
page 135.
331.51 No encoder feedback detected from the tray 3
pick/lift motor.
Go to “250/550-sheet media feeder failure service
check” on page 130.
331.52 Motor stop error—the tray 3 pick/lift motor kept on
running some time after the motor was commanded
to stop.
331.53 The tray 3 pick/lift motor went over the normal speed
332.54 No encoder feedback detected from the tray 3
transport motor.
Open the media tray, and make sure to remove all
obstructions.
If this doesn’t solve the issue, then go to “250/550-
sheet transport motor failure service check” on
page 128
332.55 Motor stop error—the tray 3 transport motor kept on
running some time after the motor was commanded
to stop.
332.56 The tray 3 transport motor went over the normal
speed.
334.57 No encoder feedback detected from the tray 3 (HCIT)
lift motor.
Go to “HCIT lift drive motor failure service check”
on page 133.
334.58 Motor stop error—the tray 3 (HCIT) lift motor kept on
running some time after the motor was commanded
to stop.
334.59 The tray 3 (HCIT) lift motor went over the normal
speed
335.60 Hardware Error—tray 3 board ID unknown Go to “250/550-sheet controller board failure
service check” on page 132.
335.61 Hardware Error—tray 3 option type unknown
335.62 Hardware Error—tray 3 product ID unknown
335.63 Hardware Error—tray 3 sensors are not plugged on
the board
335.64 Hardware Error—tray 3 lift plate failed to reach its
home position
Go to “HCIT lift plate failure service check” on
page 135.
4063
Diagnostic information
124