Action Yes No
Step 7
Do the following:
• check if the rear door closes properly
• check the roller on the rear door for damage
Are the above components ok?
Go to step 8. Replace the rear door.
Go to “Output
expander rear door
removal” on page
447.
Step 8
Open the rear door and check if:
• the diverters are free of damage
• the diverters can be manually moved, and if its spring causes it to
return to its original position
Are the above components ok?
Go to step 9. Replace the output
expander assembly. Go
to “Output expander
assembly removal” on
page 446.
Step 9
Open the left cover, then check the cables (J4, J6, and J14) on the controller
PCBA. If damaged, then replace the output expander assembly. Go to
“Output expander assembly removal” on page 446.
Reseat the cables (J4, J6 and J14) on the controller PCBA. Perform a feed
test, navigate to:
OUTPUT BIN TESTS > Feed Tests >Output Bin 1
Does the output option feed normally?
Go to step 10. Replace the output
expander assembly. Go
to “Output expander
assembly removal” on
page 446.
Step 10
Open the left cover, reseat all connectors on the controller PCBA and then
POR the machine.
Does the error remain?
Replace the controller
PCBA. Go to “Output
expander controller
PCBA removal” on
page 454.
If the error persists,
then replace the
output expander. Go to
“Output expander
assembly removal” on
page 446.
The problem is solved.
4063
Diagnostic information
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