4xx error messages (400‑499.99) ................................................................................................................... 161
Sensor (mailbox pass through) jam service check ..........................................................................................171
Mailbox diverter jam service check ................................................................................................................ 174
HCOE diverter jam service check ....................................................................................................................175
Sensor (HCOE pass through) jam service check..............................................................................................177
Sensor (finisher pass through) jam service check...........................................................................................179
Finisher left tamper jam service check ...........................................................................................................181
Finisher right tamper jam service check .........................................................................................................182
Finisher ejector jam service check ..................................................................................................................184
Finisher diverter jam service check ................................................................................................................ 185
Finisher paddle jam service check .................................................................................................................. 186
Finisher tray holder jam service check ........................................................................................................... 188
Stapler carriage jam service check.................................................................................................................. 189
Output expander jam service check ...............................................................................................................191
Sensor (media in stapler) jam service check................................................................................................... 193
Symptoms..............................................................................................................................................194
Base printer symptoms...................................................................................................................................194
Network service check .................................................................................................................................... 194
Dead machine service check........................................................................................................................... 197
Option tray symptoms .................................................................................................................................... 198
250/550-sheet media type error service check ..............................................................................................199
250/550-sheet tray undetected service check ............................................................................................... 201
HCIT incorrect media error service check ....................................................................................................... 202
HCIT media type error service check .............................................................................................................. 204
HCIT undetected service check....................................................................................................................... 206
HCIT media low undetected service check ..................................................................................................... 207
Finisher side door error service check ............................................................................................................ 209
Mailbox incorrect bin exit service check......................................................................................................... 211
Finisher cartridge error service check ............................................................................................................212
Finisher undetected service check..................................................................................................................214
Finisher bin error service check ..................................................................................................................... 215
Finisher door undetected service check ........................................................................................................216
Stapler carriage failure service check ............................................................................................................. 218
Finisher bin media present error service check ..............................................................................................219
Output expander error service check .............................................................................................................221
Service menus..........................................................................................223
Using the printer control panel.............................................................................................................223
Menus list..............................................................................................................................................224
Diagnostics menu..................................................................................................................................224
Entering diagnostics mode ............................................................................................................................. 225
REGISTRATION ................................................................................................................................................ 225
PRINT TESTS .................................................................................................................................................... 226
Print Quality Pages (Prt Quality Pgs) ..........................................................................................................226
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