Lexmark XC4150 - Page 159

Actions Yes No
Step 1
Resend the scan job.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Check the paper path for paper jams and fragments.
Is the paper path free of fragments and debris?
Go to step 4. Go to step 3.
Step 3
Remove the paper jams and fragments.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
Check if the paper feeds into the ADF.
Does the paper feed into the ADF?
Go to step 6. Go to step 5.
Step 5
Perform the ADF feed error service check. See
“ADF feed errors
service check” on page 245.
Does the problem remain?
Go to step 6. The problem is
solved.
Step 6
Check if the paper has a bent or curled leading edge.
Does the paper have a bent or curled leading edge?
Go to step 7. Go to step 10.
Step 7
Replace the paper, and then resend the scan job.
Does the problem remain?
Go to step 8. The problem is
solved.
Step 8
Check if the paper is damp or heavy.
Is the paper damp or heavy?
Go to step 9. Go to step 10.
Step 9
Replace the paper, and then resend the scan job.
Does the problem remain?
Go to step 10. The problem is
solved.
7528
Diagnostic information
159