Actions Yes No
Step 10
a Enter the Diagnostics menu, and then navigate to:
Scanner diagnostics > Motor tests > ADF pick
b Tou ch Start.
c Enter the Diagnostics menu, and then navigate to:
Scanner diagnostics > Motor tests > ADF transport
d Tou ch Start.
Does each motor run?
Go to step 12. Go to step 11.
Step 11
Reseat the ADF cable on the JADF1 connector on the controller
board.
Does the problem remain?
Go to step 12. The problem is
solved.
Step 12
a Enter the Diagnostics menu, and then navigate to:
Scanner diagnostics > Sensor tests
b Find the following sensors:
1 Sensor (ADF media present)
2 Sensor (ADF 1st scan)
3 Sensor (ADF trail)
4 Sensor (ADF duplex)
Does the status of each sensor change while toggling the sensors?
Go to step 16. Go to step 13.
Step 13
Check the sensor for dirt and debris.
Is the sensor free of dirt and debris?
Go to step 16. Go to step 14.
Step 14
Clean the sensor.
Does the problem remain?
Go to step 15. The problem is
solved.
Step 15
Check if the actuator is stuck or damaged.
Is the actuator stuck or damaged?
Go to step 18. Go to step 16.
Step 16
Reseat the ADF cable on the JADF1 connector on the controller
board.
Does the problem remain?
Go to step 17. The problem is
solved.
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Diagnostic information
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