Actions Yes No
Step 17
Check the following pins of the JADF1 connector on the controller
board if the values are as shown:
a Pins 14 and 16 are +25V.
b Pins 15 and 22 are +3V.
c Pins 17, 18, and 23 are GND.
Are the values approximately correct?
Contact the next
level of support.
Go to step 18.
Step 18
Replace the ADF. See
“ADF removal” on page 426.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
ADF open service check
Actions Yes No
Step 1
Check if the ADF is completely closed and resting on the flatbed.
Is the ADF completely closed and resting on the flatbed?
Go to step 3. Go to step 2.
Step 2
Close the ADF completely until it rests on the flatbed.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
Reset the printer, and then perform an ADF scan job.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
a Enter the Diagnostics menu, and then navigate to:
Scanner diagnostics > Sensor tests
b Find the sensor (ADF closed).
Does the sensor status change while toggling the sensor?
Go to step 7. Go to step 5.
Step 5
Check the actuator for misalignment and damage.
Is the actuator misaligned or damaged?
Go to step 6. Go to step 7.
Step 6
Replace the ADF. See
“ADF removal” on page 426.
Does the problem remain?
Go to step 7. The problem is
solved.
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Diagnostic information
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