7 Troubleshooting VJ-1624 OPERATION MANUAL
7-2
7.1 Malfunctions and failures
This section describes undisplayed malfunctions and failures of the printer, possible causes and
countermeasures.
7.1.1 Problems in installation and introduction
(1) Cannot perform the initial ink charge
(2) Ink does not come out after initial ink charge
7.1.2 Cannot print at all
(1) Does not work at all after power activation
No. Possible cause Remedy Reference
1 Is the front cover open or media loading lever
raised?
Close the front cover, or lower the media
loading lever.
3.4 Loading
media
2 Is the maintenance cover open? Close the maintenance cover.
6.2.4 Cleaning
the cleaning wiper
6.2.5 Cleaning
around the print head
3 Are all four color ink cartridges fully inserted? Fully insert all four color ink cartridges.
6.1.1 Replacing
ink cartridges
No. Possible cause Remedy Reference
1 Is the ink cartridge cold and frozen? Leave the ink bag at room temperature for at
least three hours, and perform cleaning
several times.
6.2.3 Head
cleaning
2 Was the power turned OFF during initial ink
charge?
Turn the power ON again and continue initial
ink charge.
3.3 Installing ink
cartridges
3 Occasionally, normal printing cannot be
performed after initial ink charge.
Perform cleaning several times, and check it
every time.
6.2.3 Head
cleaning
No. Possible cause Remedy Reference
1 Is the power cable connected to the plug? Connect the power cable.
3.1 Power cable
connection
2 Does the AC power supply provide the
specified voltage?
Connect the cable to another outlet.
3.1 Power cable
connection
3 Is the front cover open or media loading lever
raised?
Close the front cover.
Lower the media loading lever.
3.4 Loading
media
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