SATO HR2 Series - Page 120

Section 5: Troubleshooting
Page 5-4 HR2 Series Operator Manual
5.1 ERROR SIGNAL TROUBLESHOOTING (Cont’d)
No. ERROR DISPLAY LED BUZZER ERROR CONDITION CORRECTIVE ACTION
16
ITEM NO ERROR STATUS:
Off
ERROR:
Blinks
3 short
Beeps
1) Sequence number of print
data (for 1 item) is not
incrementing by one.
• Sequence number is not
consecutive.
To clear error: Press LINE
button or cancel job.
1) Check host data and
communication settings.
17
MEDIA ERROR STATUS:
Off
ERROR:
Blinks
3 short
Beeps
1) Rewinder is full.
To clear error: Head open
and then close or press
FEED button.
1) Remove paper from rewinder.
18
KANJI ROM ERROR STATUS:
Off
ERROR:
Blinks
3 short
Beeps
1) Reading improper Kanji
data through Kanji ROM.
To clear error: Head open
and then close
1) Download Kanji data.
2) Board replacement.
19
COMMAND ERROR
• Command
information of
detected error will
be shown at the
bottom of LCD.
STATUS:
Off
ERROR:
Blinks
3 short
Beeps
1) Detecting improper
command or parameter
while printing.
• This screen appears only
when command error
display is enabled in
Advanced Mode.
To clear error: Press LINE
button.
1) Check print data.
20
SD CARD ACCESS
ERROR
STATUS:
Off
ERROR:
Blinks
1 long
Beep
1) SD card is not set in the
printer
2) SD card is not set in the
printer correctly
3) SD card is removed from
the printer while accessing
to SD card
4) SD card read / write failure
5) Unformatted SD card is
used
6) Write protect SD card is
used
1) Set SD card in the printer
2) Insert and remove SD card from
the printer
3) Insert SD card
4) Replace SD card
5) Format SD card via CARTRIDGE
mode
6) Remove write protect of SD card
21
SD CARD FULL STATUS:
Off
ERROR:
Blinks
1 long
Beep
1) SD card is full.
To clear error: Power off
1) Reserve free space in SD card.