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Phaser 3330
Xerox Phaser 3330 Service Manual
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Phaser 3330 and W
orkCen
tre 3335/3345
X
ero
x Internal
Use Only
Service M
anual
2-60
3.
Install
a new M
ain
PWB:
•
Phaser 3330 (PL 1.0.7,
P
arts L
ist 1.0
Phaser 3
330 Main
)
•
W
orkC
entre
3335 and 3345 (PL 6.1.7,
P
arts Lis
t 6.1 W
orkCentr
e 3335/3345
Main
).
Co
mp
le
t
e.
Step
Actions an
d Questions
Ye
s
No
118
120
Table of Contents
Default Chapter
1
Service Manual
1
Xerox Workcentre
1
Table of Contents
4
1 General Information
12
About this Service Manual
13
Manual Terms
13
Manual Organization
14
Safety
15
Power Safety Precautions
15
Electrostatic Discharge (ESD) Precautions
15
Service Safety Summary
16
General Guidelines
16
Health and Safety Incident Reporting
18
Printer Symbols
20
Regulatory
21
European Union
21
Introduction and Overview
22
Technical Support Information
22
Parts of the Printer
23
Phaser 3330 Front View
23
Phaser 3330 Rear and Side Views
24
Workcentre 3335/3345 Front Views
25
Workcentre 3335/3345 Rear View
26
Control Panel
27
Phaser 3330 DN/DNM Control Panel Button Descriptions
27
Workcentre 3335, 3345 Control Panel Button Descriptions
28
Understanding the Status LED
29
Media Path
30
Media Path Sensor Locations
31
Document Feeder
32
Adf
32
Paper Feeder
35
Tray 1
35
Pick up / Retard Roller
35
Registration Roller
35
Bypass Tray
36
Tray 2
36
Duplex Unit
37
Print Process
38
Toner Cartridge
38
Fuser
39
Laser Scanning Unit (LSU)
40
Drive
41
Electrical
42
Optional Memory
42
Sensors
44
Maintenance Items
46
Consumables
46
Specifications
47
Configurations
47
Paper Handling
49
Printing Specifications
50
Scanning Specifications
51
Copy Specifications
52
Fax Specifications
53
Electrical Specifications
54
Environmental Specifications
55
Physical Dimensions and Clearances
56
Mounting Surface Specifications
58
2 Troubleshooting
60
Introduction
61
Monitoring Supplies Life
61
Initial Actions
62
Servicing Instructions
63
Service Mode Introduction
64
Phaser 3330 Service Mode
65
Enter Service Mode (P3330)
65
Service Mode Menu
65
Workcentre 3335/3345 Service Mode
69
Enter Service Mode (WC3335/3345)
69
Workcentre 3335/3345 Service Mode Menu
69
Error Messages and Troubleshooting
77
Error Messages
77
Troubleshooting Jams
93
Duplex Jam
99
Tray and Media Errors
111
Tray 2 Empty
114
Output bin Full
118
Toner Cartridge and Drum Cartridge Errors
120
Fuser Errors
125
Laser Errors
128
Fax Communication and Configuration Warnings
130
Network Configuration Errors
132
System Errors
136
Paper Mismatch
136
Memory Failure
137
Scanner Errors
138
Other Errors
140
Multi Sheet Picks
140
Display Problems
142
Printing Problems
142
ADF/DADF Problems WC 3335 and 3345
143
Skewed Image
146
Diagnostic Routines
148
Dc120 Fault Counters
148
Dc131 NVM Read/Write
149
Dc132 NVM Initialization
152
Dc305 UI Test
152
Dc330 Component Control
153
Service Information
158
3 Image Quality
160
Image Quality Overview
161
Defects Associated with Specific Printer Components
161
Repeating Defects
162
Print-Quality Defect Definitions
163
Vertical Black Line or Band
164
Vertical White Lines or Bands
165
Horizontal Black Band
166
Black or White Spots
167
Light or Undertone Print
169
Black Print
170
Uneven Density
172
Background Contamination
173
Ghosting or Residual Image
174
Smears on Printed Page
175
Smears on Back of Page
176
Blank Print
177
Toner Smears
179
Unfused Image
180
Test Prints
182
Printing the Test Pattern
183
Image Specifications
184
Guaranteed Print Areas
185
4 Service Parts Disassembly
186
Overview
187
Standard Orientation of the Printer
187
Preparation
188
Notations in the Disassembly Text
188
Fastener Types
188
Consumables
190
Toner Cartridge and Photoreceptor Drum Cartridge
190
Tray 1
191
Duplex Assembly
192
Undocking the Printer
193
Platen Unit
194
Covers and Doors
198
Front Door
198
Rear Door
198
Left Cover
200
Right Cover
202
Top Cover (3330)
203
Top-Inner Cover (3335/3345)
206
Upper Middle Cover
208
Lower Middle Cover (3335/3345)
210
Feeder
214
Base Plate Pad
214
Tray 1 Retard Roller
215
Bypass Pick up Assembly
217
Bypass Tray Retard Roller
220
Bypass Tray Pick up Roller Assembly
221
Feed Roller
224
Feed Drive Assembly
226
Pick Up, Registration, and Bypass Tray Clutches
227
20 Feed Gear
229
44-29 Feed Gear/19 Idle Gear
230
Pick up Roller
231
Xerographics
232
Transfer Roller
232
Laser Unit
233
Fuser
234
Rear Frame
238
Exit Roller Frame
240
Exit Rollers
242
Main Drive
243
Main Drive Assembly
243
Main Drive Motor
246
RDCN 23/23 Gear and DR 19 Swing Gear
247
Electrical
250
Main PWB
250
Wireless (Wi-Fi) Board
253
Control Panel Board (Phaser 3330)
255
LCD (Phaser 3330)
256
Control Panel Assembly and Key PWB (Workcentre 3335/3345)
258
Smps
259
Hvps
260
Speaker and Fax Board
261
Modem (Fax) Interface Cable
263
DADF Board (3345 Only)
264
ADF Board
267
Upper and Lower CRUM Holders and CRUM Terminal
267
SMPS Fan
271
Exhaust Fan
274
Sensors and Switches
275
Out-Bin Full Sensor
275
Registration Sensor and Feed Sensor
276
Feed Actuator Spring
278
Paper Empty Sensor
280
Exit Sensor and Exit Sensor Holder
282
Coupler Bar
286
Workcentre 3335/3345 Scanner
288
Scanner Assembly (Workcentre 3335/3345)
288
Upper Platen
290
Lower Platen
291
A4 Middle Platen
292
A4 Middle Platen Assembly
292
Scanner Contact Image Sensor (Workcentre 3335/3345)
294
Scanner Scan Motor (Workcentre 3335/3345)
296
Home Position Sensor (Workcentre 3335/3345)
298
Timing Gear Belt (Workcentre 3335/3345)
299
Workcentre 3345 DADF
301
DADF Assembly
301
DADF Cover
302
DADF Pick up Unit
303
DADF Board
304
DADF Drive
306
DADF White Bar Plate
310
DADF Registration Sensor, DADF Feed Sensor
311
DADF Feed Roller
317
DADF Lifting Solenoid
320
DADF Separator Pad
322
Workcentre 3335 ADF
323
ADF Assembly (Workcentre 3335)
323
ADF Pick up Assembly (Workcentre 3335)
325
ADF Paper Path Assembly (Workcentre 3335)
326
White Bar
327
ADF Drive (Workcentre 3335)
328
ADF Input Tray (Workcentre 3335)
329
ADF Front/Rear Cover (Workcentre 3335)
330
Optional Cassette
332
Optional Tray 2 Front Cover
332
Optional Tray 2 Left Side Cover
333
Optional Tray 2 Right Side Cover
334
Optional Tray 2 Main Board
335
Optional Tray 2 Main Motor
336
Optional Tray 2 Clutch
337
Optional Tray 2 Pick Up_Forward Roller
338
Optional Tray 2 Reverse Roller
339
Optional Tray 2 Main Drive Unit
340
Optional Tray 2 Lift Assy
341
Optional Tray 2 Pick up Unit
342
Pick-Up Empty Feed Sensor
344
5 Parts Lists
346
Serial Number Format
347
Using the Parts List
348
Parts List 1.0 Phaser 3330 Main
349
Parts List 1.1 Phaser 3330 Top Cover
351
Parts List 1.2 Right Cover
354
Parts List 1.3 Front Cover Assembly
356
Parts List 3.1 Frame (1 of 2)
358
Parts List 3.1A Frame (2 of 2)
360
Parts List 3.2 Bypass Tray
363
Parts List 3.3 Fuser
365
Parts List 3.4 Rear Frame
367
Parts List 3.5 Drive
369
Parts List 3.6 Feed Drive
371
Parts List 4.1 Duplex Assembly
373
Parts List 5.1 Tray 1
375
Parts List 6.1 Workcentre 3335/3345 Main
377
Parts List 6.2 Workcentre 3335/3345 Middle Cover
379
Parts List 7.1 Workcentre 3335 SCANNER and ADF
381
Parts List 7.1A Workcentre 3335 ADF
383
Parts List 8.1 Workcentre 3345 SCANNER and DADF
385
Parts List 8.1A Workcentre 3345 DADF
387
Parts List 8.2 Workcentre 3345 Lower DADF
389
Parts List 8.3 Workcentre 3345 Upper DADF
391
Parts List 8.5 Workcentre 3345 Drive DADF
393
Parts List 9.2 Workcentre 3335/3345 Platen
395
Parts List 10.1 Workcentre 3335/3345 Control Panel
397
Parts List 12.1 Optional Tray 2 Feeder Main
399
Parts List 12.2 Optional Tray Cassette A/S Assy
401
Parts List 12.3 Optional Tray Frame ETS
403
Parts List 12.4 Optional Tray Feeder Pick up Unit Assy
405
Xerox Supplies and Accessories
407
Consumables and Maintenance Items
407
Starter Cartridges (for Parts Identification Only - Not Field Orderable)
407
Replacement Cartridges
407
Power Cords
408
Maintenance Kits
408
6 Maintenance
410
Service Maintenance Procedure
411
Recommended Tools
411
Cleaning
411
Cleaning the Laser Unit Window
412
Cleaning the Feed Roll
413
Cleaning the Platen, CVT Glass and Document Cover
413
Cleaning the Interior
414
Moving the Printer
415
Adjusting Altitude
416
Firmware Upgrade Procedure
416
Remote Upgrade (CWIS Method)
417
Local Upgrade
417
Tag Matrix
418
Change Tag Introduction
418
Classification Codes
418
7 Wiring Data
420
Printer Plug/Jack and Connector Designations
421
Phaser 3330 Main PWB Connector Designators
422
Workcentre 3335/3345 Main PWB Connector Designators
424
Phaser 3330 Control Panel PWB
427
Dadf Pwb
428
Smps Pwb
429
Wiring Diagrams for P3330/WC3335/WC3345
430
Other manuals for Xerox Phaser 3330
User Guide
114 pages
System Administrator Guide
92 pages
Quick Use Guide
5 pages
Quick Start Guide
2 pages
4
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Xerox Phaser 3330 Specifications
General
Brand
Xerox
Model
Phaser 3330
Category
Printer
Language
English
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