Xerox Phaser 3330 Service Manual

Troubleshooting
Xerox Internal Use Only Phaser 3330 and WorkCentre 3335/3345
Service Manual
2-3
Initial Actions
Some problems are easy to resolve. Use the steps below in an attempt to quickly isolate the problem.
1. Turn Off the printer, wait 10 seconds, then turn On the printer. This often solves problems related
to power transients, ESD, and software errors.
2. If a message appears on the Control Panel, see “Phaser 3330 Service Mode” on page 2-6 or
“WorkCentre 3335/3345 Service Mode” on page 2-10 or specific procedures related to error
messages.
3. Check the power cord. Is the power cord plugged into the printer and a properly grounded
electrical outlet? Is the power cord damaged?
4. Check the electrical outlet is capable of supplying the full power required by the printer. Refer to
Electrical for additional information. Is the outlet turned off by a switch or breaker?
5. Does other electrical equipment plugged into the outlet operate?

Xerox Phaser 3330 Specifications

General

Print Technology	Laser
Print Speed	Up to 42 ppm
Print Resolution	Up to 1200 x 1200 dpi
First Page Out Time	As fast as 6.5 seconds
Monthly Duty Cycle	Up to 80, 000 pages
Standard Paper Capacity	250 sheets
Maximum Paper Capacity	850 sheets
Processor Speed	600 MHz
Memory	256 MB
Paper Output Capacity	150 sheets
Print Languages	PCL 5e, PCL 6, PostScript 3
Operating System Compatibility	Windows, Mac OS, Linux
Connectivity	USB 2.0, Ethernet
Media Sizes Supported	Letter, Legal, Executive, A4, A5
Maximum Paper Size	8.5 x 14 in (Legal)
Weight	10.6 kg