Image Quality
Xerox Internal Use Only Phaser 3330 and WorkCentre 3335/3345
Service Manual
3-5
Vertical Black Line or Band
Black vertical lines or bands appear in the printed image.
Initial Actions
• Clean the Laser Unit window with a clean cotton swab.
• On the ADF or DADF, check the Platen for scratches or debris
Troubleshooting Reference Table
Troubleshooting Procedure Table
Applicable Parts Example Print
• Toner Cartridge, Refer to Xerox Supplies
and Accessories.
• Transfer Roller (PL 3.1A.40, Parts List 3.1A
Frame (2 of 2))
•
Fuser (PL 3.3.36, Parts List 3.3 Fuser)
• ADF Scanner Assembly (Parts List 7.1
WorkCentre 3335 SCANNER and ADF)
• DADF Platen Assembly (Parts List 8.1
WorkCentre 3345 SCANNER and DADF)
Step Actions and Questions Yes No
1. Is this a WC3335 or WC3345? Go to step 2. Go to step 5
2. Do lines appear only when using the
ADF/DAFDF?
Go to step 3 Go to step 4
3. Is the defect on the original document? Replace the original Clean the CVT Glass
4. Does the defect appear on both copies and
prints?
Go to step 5 Clean the Platen.
5. Replace the Toner Cartridge.
Does the error persists?
Go to step 6 Complete
6. Replace the Transfer Roller (PL 3.1A.40, Parts
List 3.1A Frame (2 of 2))
Complete
Vertical Stripes