Xerox Phaser 3330 Service Manual

Troubleshooting
Xerox Internal Use Only Phaser 3330 and WorkCentre 3335/3345
Service Manual
2-77
System Errors
Paper Mismatch
The media mismatch in Tray 1, 2 or Bypasss.
Applicable Error
• 03-410: Tray 1 Paper mismatch
• 03-420: Tray 2 Paper mismatch
• 03-450: Bypass Tray Paper mismatch
Initial Actions
• Load the correct media in the source tray.
• Check paper settings for the affected tray and print driver.
• Check tray guide settings.
• If problem persists use the following procedure.
Troubleshooting Reference Table
Troubleshooting Procedure Table
Applicable Parts Wiring and Plug/Jack Map Reference
• Main PWB: Phaser 3330 (PL 1.0.7, Parts
List 1.0 Phaser 3330 Main), WorkCentre
3335 and 3345 (PL 6.1.7, Parts List 6.1
WorkCentre 3335/3345 Main).
• Phaser 3330 Main PWB Connector Designators
• Phaser 3330 Control Panel PWB
• Wiring Diagrams for P3330/WC3335/WC3345
• WorkCentre 3335/3345 Main PWB Connector Designators
•DADF PWB
•SMPS PWB
Step Actions and Questions Yes No
1. Enter dC330 Component Control, code
08-100 to check the Feed Sensor (PL
3.1A.20, Parts List 3.1A Frame (2 of 2)).
Does the sensor work correctly?
Go to step 2. Istall a new Feed Sensor
(PL 3.1A.20, Parts List
3.1A Frame (2 of 2)).
2. Install a new Main PWB:
• Phaser 3330 (PL 1.0.7, Parts List 1.0
Phaser 3330 Main)
• WorkCentre 3335 and 3345 (PL 6.1.7,
Parts List 6.1 WorkCentre 3335/3345
Main).
Complete. -

Xerox Phaser 3330 Specifications

General

Print Technology	Laser
Print Speed	Up to 42 ppm
Print Resolution	Up to 1200 x 1200 dpi
First Page Out Time	As fast as 6.5 seconds
Monthly Duty Cycle	Up to 80, 000 pages
Standard Paper Capacity	250 sheets
Maximum Paper Capacity	850 sheets
Processor Speed	600 MHz
Memory	256 MB
Paper Output Capacity	150 sheets
Print Languages	PCL 5e, PCL 6, PostScript 3
Operating System Compatibility	Windows, Mac OS, Linux
Connectivity	USB 2.0, Ethernet
Media Sizes Supported	Letter, Legal, Executive, A4, A5
Maximum Paper Size	8.5 x 14 in (Legal)
Weight	10.6 kg