Troubleshooting
Phaser 3330 and WorkCentre 3335/3345 Xerox Internal Use Only
Service Manual
2-78
Memory Failure
System memory is full or a failure detected.
Applicable Error
• 03-600: Memory Failure
• 03-601: EPC Memory is Full
Initial Actions
• Remove and re-seat memory DIMMs.
• Increase system memory.
• Delete unnecessary files or split the Fax job into smaller transmissions.
• If problem persists use the following procedure.
Troubleshooting Reference Table
Troubleshooting Procedure Table
Applicable Parts Wiring and Plug/Jack Map Reference
•Memory (Specifications).
• Main PWB: Phaser 3330 (PL 1.0.7, Parts
List 1.0 Phaser 3330 Main), WorkCentre
3335 and 3345 (PL 6.1.7, Parts List 6.1
WorkCentre 3335/3345 Main).
• Phaser 3330 Main PWB Connector Designators
• Phaser 3330 Control Panel PWB
• Wiring Diagrams for P3330/WC3335/WC3345
• WorkCentre 3335/3345 Main PWB Connector Designators
Step Actions and Questions Yes No
1. Turn the machine off and then on.
Does the error persist?
Go to step 2. Complete.
2. Re-seat memory DIMM on the Main PWB.
Does the error persist?
Install a new Main PWB:
• Phaser 3330 (PL
1.0.7, Parts List 1.0
Phaser 3330 Main)
• WorkCentre 3335 and
3345 (PL 6.1.7, Parts
List 6.1 WorkCentre
3335/3345 Main).
Complete.