Xerox Phaser 3330 Service Manual

Troubleshooting
Phaser 3330 and WorkCentre 3335/3345 Xerox Internal Use Only
Service Manual
2-80
Scanner Lock Error
A Scanner Lock error has occurred.
Applicable Error
•None
Initial Actions
• Check that the Scan Carriage lock is not engaged.
• Turn the printer off and then on.
• If the problem persists continue troubleshooting.
Troubleshooting Reference Table
Troubleshooting Procedure Table
Applicable Parts Wiring and Plug/Jack Map Reference
• Contact Image Sensor, (PL 9.2.12, Parts
List 9.2 WorkCentre 3335/3345 Platen)
• Main PWB, (PL 6.1.7, Parts List 6.1
WorkCentre 3335/3345 Main).
• Phaser 3330 Main PWB Connector Designators
• Phaser 3330 Control Panel PWB
• Wiring Diagrams for P3330/WC3335/WC3345
• WorkCentre 3335/3345 Main PWB Connector Designators
•DADF PWB
•SMPS PWB
Step Actions and Questions Yes No
1. Turn the power off then on.
Does the Scanner Contact Image Sensor
move during start up?
Go to step 2. Complete.
2. Check the condition of the Gear Timing Belt,
(PL 9.2.13, Parts List 9.2 WorkCentre
3335/3345 Platen).
Is the belt is in a good condition?
Go to step 3. Install a new Gear
Timing Belt, (PL 9.2.13,
Parts List 9.2 WorkCentre
3335/3345 Platen).
3. Enter dC330 Component Control, code
05-200 (motor forward) and 05-201 (motor
reverse)to check the operation of the Scan
Motor, (PL 9.2.14, Parts List 9.2 WorkCentre
3335/3345 Platen).
Does the Scan Motor operates correctly?
Go to step 4. Install a new Scan Motor,
(PL 9.2.14, Parts List 9.2
WorkCentre 3335/3345
Platen).
4. Install a new Main PWB, (PL 6.1.7, Parts List
6.1 WorkCentre 3335/3345 Main).
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Xerox Phaser 3330 Specifications

General

Print Technology	Laser
Print Speed	Up to 42 ppm
Print Resolution	Up to 1200 x 1200 dpi
First Page Out Time	As fast as 6.5 seconds
Monthly Duty Cycle	Up to 80, 000 pages
Standard Paper Capacity	250 sheets
Maximum Paper Capacity	850 sheets
Processor Speed	600 MHz
Memory	256 MB
Paper Output Capacity	150 sheets
Print Languages	PCL 5e, PCL 6, PostScript 3
Operating System Compatibility	Windows, Mac OS, Linux
Connectivity	USB 2.0, Ethernet
Media Sizes Supported	Letter, Legal, Executive, A4, A5
Maximum Paper Size	8.5 x 14 in (Legal)
Weight	10.6 kg