Troubleshooting
Try these troubleshooting tips before making a service call. They
may
save you time and money.
Washer
Symptom
Possible
Cause/Solution
Won't Fill
·
Make sure power cord is plugged all the way into the electrical outlet.
·
Make sure hot and cold water faucets are turned on.
·
Make sure that the fill hoses are not kinked or twisted.
·
Press START keypad.
·
Make sure that the controls are properly set.
·
Make sure that the loading door is closed tightly.
·
Check the laundry room fuse or circuit breaker.
·
Clean the screens in the water mixing valve and the filter screens located at the faucet end
of
the fill hoses.
Won't Start
·
Make sure loading door is closed tightly.
·
Press START keypad.
·
Make sure power cord is plugged all the way into the electrical outlet.
·
Check the laundry room fuse or circuit breaker.
·
Insert coin(s) or card.
·
Make sure door latch is properly adjusted relative to door lock.
Won't SpinlTumble
·
Make sure loading door is closed tightly.
·
Press START keypad.
·
Make sure power cord is plugged all the way into the electrical outlet.
·
Make sure controls are properly set.
·
Check the laundry room fuse or circuit breaker.
·
Broken drive belt. Call the service person.
·
Foreign object trap in pump may be clogged. Clean the trap. Refer to
Maintenance section.
Stops/Pauses During
Cycle
·
Pauses are part
of
the washer's normal operation.
·
Wash load may
be
unbalanced. Washer will stop and then restart spin automatically.
·
Check the laundry room fuse or circuit breaker.
Won't Drain
·
Make sure drain hose is not kinked or twisted.
·
Make sure drain hose is not clogged.
·
Make sure drain receptacle is not clogged.
·
Refer
to
the Installation section
to
make sure that the drain hose has been properly
installed.
·
Foreign object trap in pump may
be
clogged. Clean the trap. Refer
to
Maintenance
section.
Water Leaks
·
Check that fill hoses are properly installed
on
the faucets and the washer's water mixing
valve.
·
Check the condition
of
the fill hoses. Replace fill hoses every five years.
·
Check the condition
of
the rubber door gasket for tears or holes.
·
Make sure drain receptacle is not clogged.
·
Check building plumbing.
·
Laundry load may
be
oversudsing or overloaded. Make sure you are using low-sud sing,
high efficiency
(HE) detergent and proper load sizes.
·
Make sure outside perimeter
of
the door glass where seal contacts glass is clean.
Too
Many Soap Suds
·
Laundry load may be oversudsing. Make sure you are using low sudsing, high efficiency
(HE) detergent.
·
Make sure you are using the amount
of
detergent recommended
on
the detergent's label.
If
using non-HE detergent, use only
112
of
the detergent manufacturer's recommended
amount.
·
Laundry load may
be
overloaded. Make sure you are using proper load sizes.
20
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