156 Chapter 7 Firmware Updates and Maintenance
14. When recording video during flight, the image tilts:
Place the aircraft horizontally and keep it stationary. Use the "Gimbal Calibration" function
in the Autel Enterprise App to calibrate the gimbal.
If the problem persists, adjust the gimbal according to the instructions described in the
“Gimbal Adjustment” section.
15. The camera lens of the aircraft is dirty:
Gently wipe the lens with a lens cleaning cloth. It is recommended to use the lens cleaning
cloth provided in the rugged case.
16. The aircraft or remote controller experiences unexpected shutdown during firmware
updates:
Restart the device. If it can power on normally, make sure that the device is sufficiently
charged before proceeding with the update.
If the device cannot power on, contact Autel Robotics.
17. Restore the factory setting of the remote controller:
Tap the "Maxitools" app on the main interface of the remote controller to perform a factory
reset. Please back up important data before performing this operation.
18. Forcefully restart the remote controller after lag:
Press and hold the power button on the top of the remote controller for more than
6 seconds to forcefully power off the remote controller.
Restarting the remote controller during flight will trigger the lost action of the aircraft.
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