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Troubleshooting
If additional assistance is required, contact BD Biosciences. Have the following
information available: product name, catalog number, serial number, error
messages, details of recent performance.
For instrument support from within the US, call (877) 232-8995, prompt 2, 2.
From within Canada, call (888) 259-0187. Outside the US and Canada, contact
your local BD representative or distributor. Refer to our website,
www.bdbiosciences.com, for up-to-date contact information.
• Instrument Troubleshooting on page 190
• Acquisition Troubleshooting on page 191
• BD FACSComp Troubleshooting on page 195
• BD Multiset Troubleshooting on page 200
• Loader Troubleshooting on page 208
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