202 BD FACSCalibur Instructions for Use
Absolute count results
extremely high
Donor-specific pathology Re-stain sample. If problem
occurs for absolute counts
using hematology values, use
reagent with BD Trucount
tube.
Pipetting error Use fully charged, calibrated
electronic pipette (or
equivalent) that delivers a
precise amount of sample.
Make sure sample does not
drip from pipette tip during
sample preparation.
Incorrect beads/pellet
value(s) for absolute count
beads in Lot IDs
Enter correct beads/pellet
value(s); reanalyze.
Beads not found. Reagent
with BD Trucount tube
selected, but sample
prepared without
BD Trucount tube.
Re-stain sample. Use reagent
with BD Trucount tube.
Cell and/or BD Trucount
bead settling
• Vortex tubes before
acquiring. Resuspend cells
if tubes have been sitting
too long.
• Adjust mix settings.
• Re-stain sample, if
necessary.
Absolute count bead
attractor missing bead
population
Adjust bead attractor at
Manual Gate view.
General BD Multiset Software (continued)
Observation Possible Cause Recommended Solution