D. APPENDIX D –
ERROR AND INFORMATION MESSAGES
The following messages serve to provide information or to alert the user about errors:
• The recommended detector was not found.
To correct this, select <Utilities>, then <Select Detectors>. Highlight the detector not being
recognized and select <Edit>. Select the <Search> icon next to the serial port number. The
system now scans for detectors. Make sure yours is highlighted and select <Accept>. Select
<Accept> again to return to the Detectors screen. Select <Back> and then return to the
system function in which you were trying to use the detector.
• High voltage calibration is required. Do you want to measure high voltage for detector?
When this message is displayed, you must perform a high voltage calibration before
proceeding.
• Daily calibration is required. Do you want to perform calibration for detector?
When this message is displayed, you must perform a daily calibration for the selected
detector before you can perform any counting function.
• The high voltage calibration was aborted by the user. Please power cycle the system.
When this message is displayed, you must power cycle the complete Thyroid Uptake System,
including the stand, before proceeding.
• Error communicating with the MCA.
When this message is displayed, try counting again and if the same message is displayed
you must power cycle the complete Thyroid System, including the stand.
• MCA serial and port do not match.
When this message is displayed, you must go to the <Utilities> menu, select <Detectors>
and use the <Search> icon to rescan for the correct com port.
• HV calibration failed.
Confirm the Cs-137 source is properly positioned. If failure persists, please contact your
service representative for assistance.
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