BT Micro Owner’s Manual 
53 
c)  If your extension is allocated a voice box select 
'Divert to Voice Mail' 
3.  Select ’Confirm’ (Only appears if the destination is an 
external number). 
 
Note 
 
There is a programming option to divert all internal and external 
calls or internal calls only to an external number. See Page.105 
 
 
 
WARNING 
It is possible that an extension may misuse the External Divert 
facility. The default setting is that external divert is not activated 
for extensions 
 
 
 
Note 
 
Once set the Idle Menu will show the option ‘Cancel Divert’.  To 
cancel the diversion, select ‘Cancel Divert’. 
Broken tone will be heard at your extension until all call diversion 
is cancelled. 
You cannot divert to an extension that has the ‘Do Not Disturb’ 
feature set. 
Diverting an external call to an external number ties up two 
exchange lines.  Such calls are called trunk-to-trunk calls. 
 
To divert your calls to you while you are at another extension 
The ‘Follow Me’ feature allows you to set a call divert to another 
extension after you have left your extension. 
1.  From the featurephone answering the calls, press the 
Scroll Down Key () until ‘ Extension Divert’ is 
displayed. 
2.  Select ‘Follow me’.  You will be prompted to enter your 
extension number and your Extension Lock Password. 
(Default Password is 123). Once these details are 
entered the diversion is activated. 
 
Note 
 
Once set the Idle Menu on your own extension will show the 
option ‘Cancel Divert’.  To cancel the ‘Follow Me’ diversion, select 
‘Cancel Divert’. 
 
 
Note 
 
‘Follow Me’ will not divert a call from an extension, if the call has 
been previously diverted by ‘Follow Me’ to that extension. 
To divert calls when your extension is busy 
The ‘Divert On Busy’ feature allows you to divert all your calls to 
ring at another extension if your extension is busy (engaged). 
Alternatively, you can divert all external calls to an external 
number if your extension is busy. In this case, internal calls will 
not be diverted but will be given the busy tone. 
1.  From the Idle Menu, press the Scroll Down Key () 
until ‘Extension Divert’ is displayed. 
2.  Select ‘Divert when busy’.