Possible explanation and actionDescriptionMessage
•
If you are using DHCP, verify that the DHCP
server is pointing to the correct TFTP server.
•
If you are using static IP addresses, check
configuration of TFTP server. See Ethernet
Settings Menu, on page 105 for details about
assigning a TFTP server.
TFTP server is pointing
to a directory that does
not exist.
TFTP access error
Contact Cisco Technical Assistance Center (TAC).Cisco Desktop
Collaboration Experience
does not recognize an
error code provided by
the TFTP server.
TFTP error
•
Network is busy - The errors resolve themselves
when the network load reduces.
•
No network connectivity between the TFTP server
and Cisco Desktop Collaboration Experience -
Verify the network connections.
•
TFTP server is down - Check configuration of
TFTP server.
TFTP server did not
respond.
TFTP timeout
Authentication typically times out if 802.1X is not
configured on the switch.
Supplicant attempted
802.1X transaction but
timed out due to the
absence of an
authenticator.
Timed Out
Message displayed in case of error.Updating CTL and ITL
files failed.
Trust List update failed,
verification failure
Make sure that Cisco Desktop Collaboration Experience
load file has the correct name.
The name of Cisco
Desktop Collaboration
Experience load file is
incorrect.
Version error
None. This configuration file provides an informational
message indicating the name of the configuration file
for Cisco Desktop Collaboration Experience.
Name of the
configuration file.
XmlDefault.cnf.xml, or
.cnf.xml corresponding
to Cisco Desktop
Collaboration
Experience device name
Cisco Desktop Collaboration Experience DX650 Administration Guide, Release 10.1(1)
173
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