Diagnostics and Troubleshooting 3-37
Table 3-18
Array Diagnostic Utility (ADU) Error Messages
continued
Message Description Recommended Action
Controller firmware
needs upgrading
Controller firmware is below the
latest recommended version.
Run Options ROMPaq Utility to upgrade the
controller to the latest firmware revision.
Controller is located
in special “video”
slot
Controller is installed in slot for
special video control signals. If
controller is used in this slot, LED
indicators on front panel may not
function properly.
Install the controller in a different slot, and run
the server setup utility to configure nonvolatile
RAM. Then run Array Configuration Utility to
configure the controller.
Controller is not
configured
Controller is not configured. If
controller was previously
configured and you change drive
locations, there may be a problem
with placement of the drives. ADU
examines each physical drive and
looks for drives that have been
moved to a different drive bay.
Look for messages indicating which drives have
been moved. If none display and drive swapping
did not occur, run the Array Configuration Utility
to configure the controller and server setup utility
to configure nonvolatile RAM. Do not run either
utility if you believe drive swapping has occurred.
Controller reported
POST error
Error Code: X
The controller returned an error
from its internal Power-On
Self-Test (POST).
Replace the controller.
Controller restarted
with a signature of
zero
ADU did not find a valid
configuration signature to use to
get the data. Nonvolatile RAM may
not be present (unconfigured) or the
signature present in nonvolatile
RAM may not match the signature
on the controller.
Run the server setup utility to configure the
controller and nonvolatile RAM.
Disable command
issued
The issuing of the Accelerator
Disable command has disabled
posted-writes. This occurred
because of an operating system
device driver.
Restart the system. Run the Array Configuration
Utility to reinitialize the array accelerator board.
Drive (bay) X
firmware needs
upgrading
Firmware on this physical drive is
below the latest recommended
version.
Run the Options ROMPaq Utility to upgrade the
drive firmware to the latest revision.
Drive (bay) X has
insufficient capacity
for its configuration
Drive has insufficient capacity to be
used in this logical drive
configuration.
Replace this drive with a larger capacity drive.
Drive (bay) X has
invalid M&P stamp
Physical drive has invalid monitor
and performance data.
Run the server setup utility to properly initialize
this drive.
Drive (bay) X has
loose cable
The array controller could not
communicate with this drive at
power up. This drive has not
previously failed.
Check all cable connections first. The cables
could be bad, loose, or disconnected. Power up
the system and attempt to reconnect data/power
cable to the drive. If this does not work, replace
the cable. If it is still unsuccessful, the drive may
need to be replaced.
Drive (bay) X is a
replacement drive
This drive has been replaced. This
message displays if a drive is
replaced in a fault tolerant logical
volume.
If the replacement was intentional, allow the
drive to rebuild.
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