User's Manual
342
12 FAQ
Possibilities and Solutions
After enabling AI by
device function, there
is no human face
recognition event.
●
The AI module is offline.
Click on the
page, and select
>
>
. You can view status of the AI
modules.
●
There are too many filter criteria on the AI display page.
●
The registered remote device does not support face detection
function.
●
Enable AI by device function. See "6.2.2 Configuring Face
Detection" for detailed information.
●
It is not in the deployment period.
●
There is no linked face database or the face database has no data.
●
The human face similarity setting is too high.
After enabling AI by
camera function,
there is no human
face recognition
event.
●
The human face recognition function has not been enabled on the
AI plan.
●
There is no human face database on the web interface of the
remote device.
●
It is not in the deployment period.
There are no human
face search results.
●
The human face similarity setting is too high.
●
The selected remote device does not trigger the human face
recognition.
●
There is no human face recognition on the search period.
●
The specified human face image is not on the human face
database.
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