WARRANTY
WARRANTY:
VALIDITY
Warranty in countries with a customer service organisation
- The warranty covers the replacement or repair of faulty
parts that have been proven defective in terms of mate-
rial, manufacture and/or assembly.
- DIECI reserves the right to judge whether to repair or to
replace defective parts.
- DIECI shall respond to claims using the means and me-
thods it deems most appropriate.
DIECI shall be responsible for:
- The materials used.
- Labour.
- Travel and accommodation expenses.
The customer shall be responsible for:
- Packing and shipping costs for spare parts
- Any other possible expenses not listed under those for
which DIECI is liable.
Warranty in countries without a customer service organisation
- The warranty consists exclusively of the free supply
(ex works from the DIECI factory), of replacements for
parts which can no longer be used because proven to
be made of faulty material or due to faulty manufacture
and/or assembly.
Examination of replaced faulty parts
- Before acknowledging the warranty, DIECI may ask for
any faulty parts replaced during repairs to be returned
(DIECI shall cover shipping costs).
Additional warranty for repairs and replacement parts
- Any repairs carried out whether covered by the warranty
or not, and any spare parts replaced during repairs, are
guaranteed for 3 months from the date of repair or in-
stallation if the original guarantee has expired.
WARRANTY:
TERM, STARTING DATE AND ACTIVATION
Warranty: term
DIECI S.r.l. (hereinafter referred to as DIECI), guarantees its
products for 12 months from delivery date to the end customer,
but not exceeding 18 months from the date the machine left
the manufacturer's factory (in sales to distributors or dealers).
Warranty: starting date
The guarantee is valid from the date the machine is for-
warded from the factory (sale to distributors or dealers).
When delivery is handled by the distributor or dealer, DIECI
reserves the right to verify that the warranty starting date
corresponds to the shipping or delivery date on the product
transport document and/or the invoice date and may ask to
see the original copies of these documents.
Warranty: activation
The warranty is activated automatically from the date the machi-
ne is forwarded from the factory (sale to distributors or dealers).
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