Epson Artisan 810/835/837/710/725/730/Epson Stylus Photo PX810FW/TX810FW/PX820FWD/TX820FWD/PX830FWD/PX710W/TX710W/PX720WD/TX720WD/PX730WD/TX730WD
Revision G
TROUBLESHOOTING Troubleshooting by Error Message 64
Confidential
Note * : The messages are for Epson Artisan 810/Epson Stylus Photo PX810FW/TX810FW. As for Epson Artisan 835/837/710/725/730/Epson Stylus Photo PX820FWD/TX820FWD/PX830FWD/
PX710W/TX710W/PX720WD/TX720WD/PX730WD/TX730WD, some messages are different but have the same meaning.
Photo tray error
The paper cassette is not set correctly. Check for any objects in the cassette or
blocking the cassette path and insert it correctly. Then press [Start button].
• Photo Tray cannot operate.
• Cassette was not set.
Table 3-12. (p75)
Incorrect CD size error Without a computer, you can only print on standard size (12cm) CD/DVDs. One of the CD/DVD media other than 12 cm was set. Table 3-13. (p75)
Remaining maintenance media
error
Remove the CD/DVD from the tray. Automatic maintenance needs to be
performed. Press [CD tray button].
A media on the CD/DVD tray was detected during
cleaning or the like.
Table 3-14. (p76)
ADF paper jam error
Paper jam in the automatic document feeder.
Remove the jammed paper.
Paper jam occurred in the ADF Unit. Table 3-15. (p76)
Duplex Unit open error The Auto Duplexer has been removed. Reattach it. Duplex Unit cannot be detected.
" 3.5 Troubleshooting
Duplex Unit
Problems " (p.85)
Duplex Unit paper jam error
Paper jam. Remove the Auto Duplexer. Remove the jammed paper, then
reattach the unit
Paper jam occurred in the Duplex Unit.
Network related error --- A network related error occurred.
" 3.6 Network
Troubleshooting "
(p.86)
FAX error (Epson Artisan 810/835/
837/Epson Stylus Photo PX810FW/
TX810FW/PX820FWD/
TX820FWD/PX830FWD)
A fax error occurred. A FAX error occurred.
" 3.7 FAX
Troubleshooting "
(p.88)
Table 3-4. Error Indications and Fault Occurrence Causes
Error Name LCD Message
*
Error Cause Reference
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