Image Quality Trouble
507
Problem Solving
15
Nothing is
printed.
Two or more sheets of paper
are being fed simultaneously
(double-feed).
Fan the paper well and load it again.
z
Refer to "Loading Paper" (P.56).
No toner remains in the toner
cartridge.
Replace the toner cartridge with a new one.
z
Refer to "Replacing Toner Cartridge" (P.80).
Power supply or high-voltage
power supply may have
malfunctioned.
Contact our Customer Support Center.
White areas or
white or colored
stripes appear.
The paper is damp. Replace the paper with a new one.
z
Refer to "Loading Paper" (P.56).
The paper is unsuitable. Load suitable paper.
z
Refer to "Loading Paper" (P.56).
The machine interior (LED
printheads) may be soiled.
Clean the machine interior. Refer to "Cleaning
the Interior (LED Printheads)" (P.107).
The entire output
is faint.
Two or more sheets may be
fed simultaneously.
Fan the paper well and load it again.
z
Refer to "Loading Paper" (P.56).
When Tray 5 is used, the size
and type of the loaded paper
are different from the
settings on the print driver.
Load paper of the correct type and size into
Tray 5.
z
Refer to "Loading Paper in Tray 5 (Bypass)" (P.61).
Paper becomes
wrinkled.
The paper is unsuitable. Replace the paper with a new one.
z
Refer to "Loading Paper" (P.56).
Paper has been added to the
paper loaded.
The paper is damp.
Text is blurred. The paper is unsuitable. Replace the paper with new one.
z
Refer to "Loading Paper" (P.56).
Paper has been added to the
paper loaded.
The paper is damp.
Symptom Cause Remedy
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