11
Troubleshooting
Operating instructions HERMA 400
138/154 3.28 US (130519)
11.2.34 SM190 Quality control label length wrong
This message appears if the overfeed distance (stop delay) of the label is too short. Measure the label
anew by feeding manually. As the case may be increase the tolerance. See parameters 186, maybe
944.
11.2.35 SM193 Label size wrong Manual feed
This message appears if the label‘s overfeed distance (stop delay) of the last 5 labels heavily dilffer
from the previous values. Measure the label anew by feeding manually.
11.2.36 SM198 CAN communikation Response time
This message appears if the response to a switching operation took too long. Please turn to our
Technical Service or to your HERMA partner if this malfunction occurs repeatedly.
11.2.37 SM199 CAN communication no CAN module detected
This message appears if there is no connection to the required CAN module. Check the cabling.
11.2.38 SM804 Unwinder failure Unwinder protec. Active
This message appears if the response time to the switching action is too long. check the unit.
11.2.39 SM805 Unwinder failure TEACH process
This message appears if on teaching the pendulum area an error occurred. The measurement
segment is too small (<90°).
11.2.40 SM808 Unwinder failure Too slow
This message appears if the pendulum remains in its tensioned position too long. The unwinder does
not reach the required unwinding speed.
11.2.41 SM809 Unwinder failure Circuit voltage too low
This message appears if the operating voltage is too low. Possibly the internal power supply is
defective.
11.2.42 SM810 Unwinder failure Overload
This message appears if the unit was overloaded for an extended period of time. Possibly the rotating
disk is rough-running, the labeling performance too high, maybe a double penulum is to be used.
11.2.43 SM811 Unwinder failure Temperature too high
This message appears if the unit‘s operating temperature is too high due to an overload.
11.2.44 SM812 Unwinder failure End of reel
This message appears if the pendulum is in its basic position although label web was fed.
11.2.45 SM813 Unwinder failure Diameter determination
This message appears if determining the winding diameter failed. Possibly the label reel slips.
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