Chapter 1 Troubleshooting Display Messages
46
002 FORM JAMMED
CLEAR AND RELOAD FORM
(continued)
11. Clean the paper motion detector with a cotton swab and alcohol.
At the operator panel, set the paper motion detector (PMD) fault
setting to DISABLE. Load paper. Run a print test and observe
how the paper feeds. If the problem reappears, the controller
board or microcode is suspect. Do the following:
12. Save the printer configuration values. (Refer to the
User’s
Manual
.)
13. Clear NVRAM (page 237).
14. Download and install the latest code from IBM First (page 231).
15. Power on the printer in download mode and load flash memory
(page 238).
a. If you encounter loading problems, go to the appropriate error
code for resolution.
b. If you encounter the failure or message that brought you to
this procedure, replace the controller board (page 319). After
replacing the controller board, DO NOT make the printer
READY, but proceed immediately to the next step.
16. Download and install the latest code from IBM First (page 231).
17. Power on the printer in download mode and load flash memory
(page 238).
18. If you encounter the failure after replacing the controller board,
reinstall the original controller board and contact your DDS and
Second Level Support.
19. If the problem reappears, replace the paper detector switch
assembly and set the paper motion detector (PMD) to ENABLE.
003 FORMS EJECTED
PRESS EJECT
Non-error status message. Press the EJECT key to return the paper to the print position.
004 VIEW FORMS
PRESS VIEW KEY
Non-error status message. Press the VIEW key to return the paper to the print position.
Table 3. Message List
Operator Panel Message Explanation Corrective Action
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