IDTECK iTDC - Registered Card Is Not Authenticated; Please Check Output Setting of the Device

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Troubleshooting
iTDC
If the problem persists, please contact service center
7 A registered card is not authenticated.
7.1 Please check output setting of the device.
See [Appendix] > [THE DEFAULT VALURES DEPENDING ON INPUT(INPUT PORT / READER
INPUT)] of the manual and set output for each doors of the device.
If the problem persists, please contact service center