Iris Diagnostics, a Division of Iris International, Inc.
iQ
®
200 Sprint™ (2G)Automated Urine Microscopy Analyzer Service Manual 300-4949 Rev A 01/2005 5-15
5. Service Application Software
Tip: Certain types of errors detected by the analyzer control system
during startup may cause the View Event Log dialog to pop up. In such
cases the Service program will probably “be stuck” in the establishing link
phase. The error reported by the View Event Log must be remedied to
proceed. Remedy the error, restart the Service program and cycle the
power on the analyzer.
“Could not establish link”
If any of the steps in “Establishing link (may take a minute)” fail, this
message is displayed, along with one or more dialog boxes stating the
link could not be established.
Troubleshooting Failure to Establish Link
In order of most likely to least likely:
Startup – Restart the Service program and cycle the analyzer power
within a few seconds of each other. Starting up one or the other too late is
the most common cause of failure to establish link. Sometimes a “glitch”
in the startup of one or the other causes it to take longer to get going. In
either case, restarting the Service program and cycling the analyzer
power close together often results in a successful link.
Cable – Check the cable connecting the Sediment Module PC to the
analyzer. There is only one serial port on the PC, but the analyzer has
several: the cable should go to the top-most connector. Swap cables if
necessary.
Analyzer Failure – If the analyzer startup process encounters an error it
may not be able to start up its serial port properly. This might result in a
red light on the analyzer front panel. Remove the left side panel to see if
there are any lights on any of the boards in the cage.
Fuses – Double-check analyzer fuses, particularly F13.
20-Pin Ribbon Cable from Rear Panel SIC to J14 on Backplane – Check
the cable connecting the rear panel SIC to the backplane.
HLCB – Swap the HLCB.
Rear Panel SIC – Swap the Rear Panel SIC.
“Connection established”
This status is briefly displayed after successfully establishing the
connection.
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