Action Yes No
Step 4
Check the auto connector end of the printer underneath the option.
Is it free of damage or obstructions?
Go to step 5. Replace the upper
interface cable of the
base printer.
Step 5
Open the rear door, and check:
• if the rear door opens and closes properly
• the rollers for damage
Are the above components ok?
Go to step 6. Replace the rear door.
Go to “HCOE rear door
removal” on page
451
.
Step 6
Check if:
• the diverter is free from damage
• the bottom diverter is not open
• the upper diverter can be manually moved, and if its spring causes it
to return to its original position
Are the above components ok?
Go to step 7. Replace the high
capacity output
expander. Go to
“High
capacity output
expander assembly
removal” on page
450.
Step 7
Check the feed/transport rollers.
Are they free of contamination or damage?
Go to step 8. Replace the high
capacity output
expander. Go to “High
capacity output
expander assembly
removal” on page
450.
Step 8
Check the gears. Manually turn the gears, and check if the parts engaged
to the gear also turn.
Is it free of damage?
Go to step 9. Replace the high
capacity output
expander. Go to “High
capacity output
expander assembly
removal” on page
450.
Step 9
Open the rear door and check the sensors (pass through) for proper
operation. Enter Diagnostics Menu and navigate to:
OUTPUT BIN TESTS > Sensor Test
Does the display on the operator panel change every time the sensing
area of the above sensors are interrupted or blocked?
Go to step 11. Go to step 10.
4063
Diagnostic information
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