Lexmark MS81 Series - Sensor (Mailbox Pass Through) Jam Service Check

Error code Description Action
456.83 Stapler unit homing failure
1 POR the printer.
2 Reseat all the installed output options on the
printer.
3 Clear obstructions along the paper path.
4 Make sure that the sensors (pass through) are
free from obstructions.
5 Close the rear door properly.
If the problem remains, then go to
“Stapler carriage
jam service check” on page 186.
456.84 Stapler unit jam while stapling—media remains
detected by the home position sensor
456.85 Stapler unit jam while stapling—unable to return to
home position
456.86 Stapler cartridge empty —unable to staple
457.34 Stapler not ready to perform priming operation
1 POR the printer.
2 Reseat all the installed output options on the
printer.
3 Clear obstructions along the paper path.
4 Make sure that the sensors (pass through) are
free from obstructions.
5 Close the rear door properly.
If the problem remains, then go to
“Stapler carriage
jam service check” on page 186.
457.87 Stapler failed to prime the staple wire after a stapling
operation
457.88 Stapler failed to prime the staple wire after a homing
operation
457.89 Stapler failed to prime after a stapling operation
457.90 Stapler failed to prime before a stapling operation
Sensor (mailbox pass through) jam service check
Action Yes No
Step 1
Is the mailbox the only output option installed?
Go to step 4. Go to step 2.
Step 2
Remove all output options and re-install only the mailbox. Enter
Diagnostics Menu and navigate to:
Output bin tests > Feed to all bins
Does the output option feed to all bins normally?
The problem may not
be on this option tray.
Re‑install the
remaining output
options one at a time
and test each option
for errors. Proceed
with the appropriate
service check based on
the error message and
the output option
being tested.
Go to step 3.
Step 3
Check the auto connector end of the option previously installed below the
mailbox.
Is it free of damage?
Go to step 4. Replace the damaged
upper interface cable
of the output option
previously installed
under the mailbox.
4063
Diagnostic information
167