Upper redrive motor control jam service check
Action Yes No
Step 1
Ensure the upper redrive area is free of media jams.
Is the upper redrive area free from media jams?
Go to step 2. Remove media jams.
Go to step 2.
Step 2
Check the upper redrive for damage.
Is the upper redrive free from damage?
Go to step 3. Replace the upper
redrive. See “Upper
redrive removal” on
page 325.
Step 3
Ensure the upper redrive motor cable and the socket "REDRIVE” on the
controller board is properly connected.
Is the above cable properly connected?
Go to step 4. Reseat the connection.
Step 4
Reset the machine.
Does the error continue?
Replace the upper
redrive motor. See
“Upper redrive
removal” on page
325
.
Go to step 5.
Problem solved.
Step 5
Reset the machine.
Does the error continue?
Replace the controller
card. See “Controller
board removal” on
page 340.
Problem solved.
230 paper jams
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
4063
Diagnostic information
68
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