Action Yes No
Step 3
Check the above sensor for proper connection.
Is the above sensor connected properly?
Replace the fuser. See
“Fuser removal” on
page 316.
Go to step 4.
Reseat the connection.
Go to step 4.
Step 4
Perform a print test.
Does the problem remain?
Contact the next
highest level of
technical support.
Problem solved.
Sensor (fuser exit) miscellaneous jam service check
Action Yes No
Step 1
Check the sensor (fuser exit) for proper operation.
a Enter the diagnostic mode.
b Select Base sensor test.
c Observe the line item fuser exit.
Does the display on the control panel change every time the sensing area
of the above sensor is interrupted or blocked?
Go to
step 3. Go to step 2.
Step 2
Check the above sensor for proper connection.
Is the above sensor connected properly?
Replace the fuser. See
“Fuser removal” on
page 316.
Reseat the connection.
Step 3
Perform a print test.
Does the problem remain?
Contact the next level
of technical support.
Problem solved.
Fuser ID chip control jam service check
Action Yes No
Step 1
Ensure the fuser is properly installed.
Is the fuser properly installed?
Go to step 2. Reinstall the fuser.
Step 2
Remove the existing fuser, and install a different fuser.
Does the error remain?
Replace the fuser. See
“Fuser removal” on
page 316.
Go to step 3.
Problem solved.
4063
Diagnostic information
66