Action Yes No
Step 3
Check the media condition in all media trays.
Is any of the media in any of the media trays crumpled or damaged?
Replace the damaged
media.
Go to step 4.
Step 4
Check media origination.
Did the media originate from the MPF?
Go to step 5. Go to step 7.
Step 5
Check the MPF pick roll assembly.
Is the above component free of excess wear and contamination?
Go to step 6. Clean or replace the
MPF pick roller. See
“MPF pick roller
removal” on page
301
.
Step 6
Perform a MPF print test, and check the MPF pick solenoid for proper
operation.
Does the above component operate properly?
Go to step 8. Replace the MPF pick
solenoid.
Step 7
Check the pick roller in the media tray being picked from.
Is the pick roller free of excess wear and contamination?
Go to step 8. Clean or replace the
pick roller. See “Pick
roller assembly
removal” on page
333
.
Step 8
Check the aligner assembly for obstructions.
Is the above component free from obstructions?
Go to step 9. Remove obstructions.
Step 9
Check the sensor (input) for proper operation.
a Enter the diagnostic mode.
b Select Base sensor test.
c Observe the line item input.
Does the display on the operator panel change every time the sensing
area of the above sensor is interrupted or blocked?
Go to
step 11. Go to step 10.
Step 10
Check the above sensor for proper connection.
Is the above sensor connected properly?
Replace the Sensor
(input). See “Sensor
(input) removal” on
page 305.
Replace the
connection.
Step 11
Perform a print test, and check the appropriate media feeder.
Is the media properly picked and advanced out of the appropriate media
tray?
Go to step 12. Replace the
appropriate media
feeder. See “Media
feeder removal” on
page 347.
4063
Diagnostic information
55
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