4xx error messages (400‑499.99) ................................................................................................................... 158
Sensor (mailbox pass through) jam service check .......................................................................................... 167
Mailbox diverter jam service check ................................................................................................................ 170
HCOE diverter jam service check .................................................................................................................... 172
Sensor (HCOE pass through) jam service check.............................................................................................. 173
Sensor (finisher pass through) jam service check........................................................................................... 175
Finisher left tamper jam service check ........................................................................................................... 177
Finisher right tamper jam service check ......................................................................................................... 179
Finisher ejector jam service check.................................................................................................................. 181
Finisher diverter jam service check ................................................................................................................ 182
Finisher paddle jam service check .................................................................................................................. 183
Finisher tray holder jam service check ........................................................................................................... 185
Stapler carriage jam service check.................................................................................................................. 186
Output expander jam service check ...............................................................................................................188
Sensor (media in stapler) jam service check................................................................................................... 190
Symptoms..............................................................................................................................................191
Base printer symptoms................................................................................................................................... 191
Network service check.................................................................................................................................... 191
Dead machine service check........................................................................................................................... 194
Option tray symptoms .................................................................................................................................... 195
250/550-sheet media type error service check .............................................................................................. 196
250/550-sheet tray undetected service check ............................................................................................... 198
HCIT incorrect media error service check....................................................................................................... 199
HCIT media type error service check .............................................................................................................. 201
HCIT undetected service check....................................................................................................................... 203
HCIT media low undetected service check ..................................................................................................... 204
Finisher side door error service check ............................................................................................................ 206
Mailbox incorrect bin exit service check......................................................................................................... 208
Finisher cartridge error service check ............................................................................................................ 209
Finisher undetected service check.................................................................................................................. 211
Finisher bin error service check ..................................................................................................................... 212
Finisher door undetected service check ........................................................................................................ 213
Stapler carriage failure service check ............................................................................................................. 215
Finisher bin media present error service check.............................................................................................. 216
Output expander error service check ............................................................................................................. 218
Service menus..........................................................................................219
Using the printer control panel.............................................................................................................219
Menus list..............................................................................................................................................220
Diagnostics menu..................................................................................................................................220
Entering diagnostics mode ............................................................................................................................. 221
REGISTRATION ................................................................................................................................................ 221
PRINT TESTS .................................................................................................................................................... 222
Print Quality Pages (Prt Quality Pgs) .......................................................................................................... 222
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Table of contents
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