Lexmark XC4150 - Page 253

Actions Yes No
Step 12
Check if a dierent device can send a fax.
Does the device send a fax?
Contact the next
level of support.
Go to step 13.
Step 13
a From the home screen, navigate to:
Settings > Fax > Analog Fax Setup > Fax Receive Settings >
Admin Controls > Block No Name Fax
b Tou ch O.
Does the problem remain?
Go to step 14. The problem is
solved.
Step 14
a From the home screen, navigate to:
Settings > Fax > Analog Fax Setup > Fax Receive Settings >
Admin Controls > Banned Fax List
b Check if the remote device number is on the list.
Is the number on the list?
Go to step 15. Go to step 16.
Step 15
Remove the remote device number from the list.
Does the problem remain?
Go to step 16. The problem is
solved.
Step 16
a Enter the Service Engineer menu, and then navigate to:
Fax SE > Modem Settings > Receive Thresh
b Adjust the setting in steps of 2 dB.
Note: The recommended adjustment range is between -33
dB and -48dB.
Does the problem remain?
Go to step 17. The problem is
solved.
Step 17
a Enter the Service Engineer menu, and then navigate to:
Fax SE > Fax Settings > AutoPrint T30 Logs
b Check the reported error code. See “Fax error log codes” on
page 254.
c Perform the action suggested for the error.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
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Diagnostic information
253