Clear an original jam in the scanner
Introduction
When an original jam occurs in the scanner, the message 'Scanner original jam' appears
on the user panel. You must remove the original from the scanner.
When an original jam often occurs:
•
Check if you used the correct type of original.
•
Check if you have to use a carrier sheet.
•
Check if the original is damaged before you insert it.
How to remove a jammed original
1.
Use both hands to push up the left and right scanner open levers (5) to fully open the
scanner top cover (4).
A locking mechanism prevents the scanner top cover from closing.
2.
Remove the original.
Pull the original from the scanner, or from the originals exit at the front.
3.
Press the scanner top cover down gently with both hands to close it.
Note:
Check that the left and right scanner open levers are locked into position.
4.
Smoothen the original, and feed the original.
Chapter 8 - Support 349
Clear an original jam in the scanner
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