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9850067 R01 - 2020-2021 GENERAL / GENERAL XP Service Manual
© Copyright Polaris Inc.
Problem: Screen missing pixels, LCD screen flaw, software glitch or problem
STEP ACTION YES NO
1
Power cycle bike by switching ignition on and off with main power
switch in fairing.
Did you find and repair the condition?
Go to Step 2 Go to Step 2
2
Update display with newest software available.
Refer to Update Software / Maps page for instructions on how to
update/reflash software.
Is display working properly?
Confirm
display
operation and
continue use.
Go to Step 3
3
1. Remove and reinstall the 5amp fuse labeled INST in the main fuse
box under the left side upper panel.
Refer to Fuse Box page
Did you find and repair the condition?
Go to Step 2 Go to Step 4
4
Replace display with known good display.
Did you find and repair the condition?
Go to Step 2
Repeat
Diagnosis
GPS Antenna Troubleshooting
1. Unplug connector from GPS antenna and verify all contacts are securely seated in the connector.
2. Turn ignition on and make the following measurements on the antenna connector:
WIRING CONNECTION TO MEASURE VOLTAGE SPECIFICATION
Power Between Pins 4 and 3
12Vdc (Battery Voltage)
3. If antenna connector has 0Vdc supplied, check harness for loose connection or breaks in wiring. Check for power
at SW PWR fuse in fuse box.
4. If antenna connector shows proper voltage, check operation of GPS. If GPS still is not functioning, proceed to step
5.
5. Turn the ignition off and make the following measurements on the antenna connector:
6.
WIRING CONNECTION TO MEASURE RESISTANCE SPECIFICATION
CAN Between Pins 1 and 2 60 Ohms
7. If resistance value is out of spec, check for breaks in yellow/green CAN wiring.
8. If all values are within specification, replace GPS antenna with new unit.
FACTORY-INSTALLED OPTIONS
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